Host at Vezuchi

They were very polite and efficient at handling the change in my billing cycle date. My business structure changed and I needed to change the date of my billing cycle. They had no problem accommodating that. It was very professional.

Although I am not a large customer Vezuchi staff have been willing to set up adjustments I’ve needed for things to run smoothly for me. One time they even added some library I needed for PHP and other times they have adjusted the configurations for me. To me it seems they really know what they are doing because they get it done so quickly and things just work. What more can you ask from a hosting service.

It started as a hobby project, the kind that nobody should care about, however it grew quickly with more users than I could imagine. When I started looking for a better hosting company the main factor for me was the price. But I needed something that could provide the infrastructure for growth as well. Vezuchi is a hosting company that is more than just shared hosting. My first visitors were just friends and family. But when I switched to Vezuchi and put a little money into my advertising my little project grew quickly. Man am I glad I found Vezuchi, because they’ve handled the growth well. Each time I’ve contacted customer service they are quick to respond. I don’t get canned replies either. They really answer directly the questions or problems I am facing. Even if the problem I was having was my own doing out of my own ignorance they were there to help me sort it out. I really appreciate them going above and beyond their duties.

What Vezuchi does for its customers I can only describe as being more like training us in Sys Admin for our own projects. The level of customer care is high above any other I’ve seen in my ten years of hosting my business with various other hosting providers. They are excellent and I think I realize why. Their first step is always to ask more questions about the problem or the situation. They really want to understand clearly what is going on so they do not send you on rabbit chases down rabbit holes. When they get to providing an answer it is almost always exactly what I’ve needed. No canned stuff. I think this is reason enough to recommend them for hosting.

Vezuchi has been awesome. I had an issue with some settings in my control panel. I was able to reach a tech and get it settled right away. I have had no problem getting help when I need it.